Data Centre Outage

  • Sunday, 9th October, 2016
  • 08:00am
There has been an outage at our Slough data centre this morning from 02:00 - 08:00. The outage affected the following services:

Email
Our servers SPRINT, MAIL, TAY, BOURNE and STOUR were affected by the outage.

WEB
Our web servers, DOE, ROE, DEE, LUNE, SARK and TRENT were affected by the outage.

Servers, CHERWELL, NENE, MERSEY and NINAH were not affected.

VOIP
Our VOIP server 3CXHOST was not affected by the outage.

The outage was not caused by any of the TGIS hardware we have at the centre and all services were running at 100% even though the data centre itself was not visible on the Internet.

The issue is now resolved and the data centre is back online. Thanks for your patience while the engineers at the data centre resolved the issue.

-= The TGIS Team =-
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