TGIS Telephony service comparison

This is a full list of features, by product to give you an idea of the capability of each product and to show you how they differ in features. If you would like more information at any time, please call us on 01344 989160 to discuss. We love our TGIS VOIP system, running on the fabulous 3CX PBX software and we’d be delighted to help you make the decision which one to go for.

VOIP System Comparison
  •    General Features
  •    Extensions
    Number of extensions supported
  •    Simultaneous Calls
    Number of simultaneous calls supported
  •    Call Logging
  •    Call Forward on Busy or No Answer
  •    Call Routing by DID
  •    Auto Attendant / Digital Receptionist
  •    Voicemail / Music On Hold
  •    Central Phonebook
  •    Call Transfer
  •    MWI – Message Waiting Indicator
  •    Supports Popular SIP Phones
  •    Ring Extension & Mobile Simultaneously
  •    Automatic Pickup on Busy
  •    Supports SIP Trunks/ Gateways
  •    Extensive Codec Support (G711, G722, GSM,
       Speex, ILBC, G729)
  •    Call Reporting
  •    Call Parking / Pickup
  •    Call Queuing
  •    Call Recording
  •    Intercom/ Paging
  •    Call Recordings Management
  •    Management and Scalability
  •    Web-based Management Console
  •    Automated Provisioning of Devices
  •    Real Time Web-based System Status
  •    Integrated Web Server
  •    SBC to Configure Remote Extensions
  •    VMware / Hyper-V Compatibility
  •    Scheduled Backup
  •    Connect Remote 3CX PBX Systems (Bridges)
  •    Scheduled Restore
  •    Unified Communications
  •    See the Presence of Your Colleagues
  •    Receive Voice Mail via Email
  •    Advanced Forwarding Rules
  •    Setting Up Conference Calls
  •    Receive Faxes via Email as PDF
  •    Integrated Fax Server
  •    Integrate Offices with 3CX Bridge
  •    View Presence of Bridged PBXs
  •    Call Center / Contact Center
  •    Advanced Queue Strategies
  •    Advanced Call Reporting
  •    Real Time Queue Statistics
  •    Queue Reports
  •    Barge In / Listen In / Whisper
  •    Query Customer Name Based on Caller ID
  •    Ability to Use the 3CX Clients API
  •    Link Company Directory with LDAP / ODBC
  •    Sync Phonebook with Microsoft Exchange
  •    Real Time Queue Monitoring
  •    Wallboard
  •    Switchboard Queue Manager View
  •    Call Recordings Search
  •    Supervisor can Log Agents In/Out
  •    Supports External Agents
  •    Callback if queue full
  •    CRM Integration / Scripting Interface
  •    SLA alerting/reporting
  •    Mobility
  •    Android Client
  •    IOS Apple Client
  •    Windows Phone Client
  •    CTI Support
  •    Seamlessly Create Conference Calls
  •    Users can Configure their Own Extension
  •    Provisioning by Email
  •    Manage 3CXPhone from within the Console
  •    Includes 3CX Tunnel to Avoid NAT Problems
  •    IP Phone Management
  •    Automatic Plug & Play Phone Provisioning
  •    Manage IP Phones Network Wide from Console
  •    Restart Phones Remotely
  •    Update & Manage Firmware Network Wide
  •    Application Integration
  •    Microsoft Outlook
  •    Office 365 (address book only)
  •    TAPI
  •    Office 365
  •    Salesforce
  •    Microsoft Dynamics
  •    Microsoft Exchange 2013 / LDAP / ODBC
  •    SugarCRM
  •    Google Contacts
  •    Exact
  •    Zendesk
  •    Freshdesk
  •    act!
  •    Datev
  •    Web Conferencing
  •    Plugin Free – WebRTC
  •    One-click conference
  •    Meeting Recording
  •    Remote Control / Assistance
  •    Screen Sharing
  •    Unlimited Users
  •    Participants Included

Business Standard

£49from per month
  • Unlimited
  • 4 -> 1024
  • 10

Business PRO

£59from per month
  • Unlimited
  • 4 -> 1024
  • 25


Call Us! We’ll go through your requirements and advise you how to get started. The great thing about VOIP is that it is seamlessly upgradeable. So you can grow with it as your requirements change.

What our customers say

Second to none!

D & G Noble Ltd have been using TGIS for more than 17 years. The help and advice offered by the TGIS staff has been second to none over this period.

Steven Noble


Thoroughly recommended

TGIS has provided the Barwood Group with Server Hosting, Email and other Internet services for many years. We would not hesitate to recommend them. Their service over the period has been consistently outstanding.

Richard Bowen


Recommended - 100%

Taylor and Co have used TGIS for many years and have consistently been serviced very well by their team of experts. We would recommend them 100%.

Glenn Taylor

Managing Director

We like their approach

Metal Signs cc selected TGIS for web design and hosting and the result has been a significant increase in our site visitors and turnover. We liked their approach to the problem - TGIS took control and resolved the problem. I would recommend TGIS to companies who need professional and efficient IT services to run their business.

Armelle Harburn

Metal Signs cc (South Africa)

First class service

We have been using TGIS for almost a decade now and in that time we have always received a very responsive and friendly service. The value for money of this service is outstanding, and we would not hesitate to recommend them as they were, indeed, recommended to us.

Gary daLuz Viera

Director - Shore And Pour Limited

We would be lost without them

When you consider how important a fast, reliable and efficient email host and service is to any business, it says a lot that tangerine have used TGIS as our sole provider and support partner for over 20 years! The TGIS team are knowledgeable, responsive and delivers every time. We would be lost without them, and I cannot recommend their invaluable support highly enough.

Martin Mo

Tangerine - Direction And Design

Team Ultra

Our support package covers 2 vital areas to our business. Firstly, on-going support that ensures our systems are on the latest software releases and operating efficiently. Secondly is a Service Desk that is manned by IT and Mobile experts that quickly analyse and resolve issues. Being able to immediately speak to an expert and start the resolution process is a huge bonus and means we minimise downtime and improve productivity. The service we receive is exceptional. TGIS has become part of our business and we refer to them as our own internal IT Support function. An excellent service provided by friendly professional people.

Mike Beale

CEO - Team Ultra Limited

TGIS Partners