TGIS Hosted Telephony
Before we present a product to our customers, we always spend a long while making sure that it will do the job as well for them as we would want it to do for us. We are proud to present a flawless solution for you that we have been using and testing ourselves for a little more than five years.
Why Move to VOIP Telephony?
We asked the same question when VOIP was recommended to us. The answers, we found, was really simple.
The biggest advantage of VoIP is that your business will save a bundle on costs. VoIP takes efficiency to a whole new level. Since you’ll be receiving phone calls over the Internet, you’ll cut out the expense of phone lines altogether and instead consolidate both your Internet and voice communication costs.
So ditch those telephone lines. We did – and we saved £145 per month on the few lines we had coming in to the office. VOIP phones are better quality and reasonably priced. Discuss money saving with us when you make your enquiry.
Make cheaper calls
If your business makes international calls regularly, VoIP is even more of a bargain. With VoIP, both local and international calling costs are significantly reduced and in some cases even free.
Statistically speaking, VoIP services have helped many businesses lower costs dramatically. For some, local call expenses have been reduced by up to 40% and for international calls by a whopping 90%. How’s that for savings?
If you’ve ever worried about missing an important phone call, call routing will have you breathing a long sigh of relief. With this feature, an incoming call can be transferred to multiple devices of your choice. So if your office desk phone rings when you’re not there, that same call will then ring on your mobile, home phone, iPad and other devices before going to voicemail.
We have found this feature to be invaluable when we are out of the office on the road, supporting our many clients. We take calls from wherever we are, seamlessly and easily. This is one of the massive benefits of going to TGIS Telephony.
Easy setup and management
With step-by-step guidance from TGIS included in the price, you can set up users easily and start using the services fast, once we have done the initial setup for you. You can access the easy-to-use admin panel from anywhere in the world to manage all your VOIP services. And TGIS is always ready to help, so your services are always up and running and your software is always up to date.
Going to be away from the office and don’t want to be disturbed by incoming calls? Talk to us about being your virtual office… we will take and deal with calls for you while you’re away. Reasonable prices too!
Right on the money
There’s no upfront cost for software and it always stays up to date.
Built-in security plus compliance and privacy controls help keep your data safe.
Always at the ready
You’ll have a 99.9% uptime guarantee.
TGIS VOIP Business
- Standard VOIP Setup
- Call Logging
- Call Reporting
- Blind Call Transfer
- Attended Call Transfer
- Call Forward on Busy
- Call Forward on No Answer
- Call Routing (DID)
- Call Routing (Caller ID)
- Caller ID
- Conference Calling
- Conference Rooms Auto Attendant / Digital Receptionist
- Record Prompts from Phone
- Music On Hold
- … and much more
TGIS VOIP Business PRO
- All the features of Business plus the following in one integrated plan
- Advanced Real-Time Queue Statistics
- Monitor Queue Status
- Review Number of Callers in Queue
- Log Agents In and Out of Queues
- Advanced Agent Statistics
- Time Agent Logged In/Out of Queue
- Review Answered/Unanswered Calls
- Average / Longest Wait Time Reports And More
- Queue Callback – Allow Customers To Hang Up But Remain in Queue
- Customer Is Called Back When An Agent Becomes Available
- Email Callback Notifications to Supervisor
- Round Robin Queue
- Longest Waiting Queue
- Least Talk Time Queue
- Fewest Answered Queue
- … and much more
The TGIS Connection to you and VOIP Telephony
TGIS has been supplying and supporting Internet services to customers for more than 25 years. Our customers stay with us because they know they will get the best service we are able to provide and one of the most knowledgeable help desks in the business anywhere in the world. Not sure which plan is right for you? Please let us know and we’ll talk you through the choices so you’re clear on the way forward. We know one thing – with TGIS VOIP Telephony you will be moving forward with a professionally hosted PBX. Call Us!
Which plan is for you?
TGIS VOIP Business Standard
If you don’t need advanced queue management and reporting or 3rd party integration with external programs such as Outlook, CRM or Exchange, then the Business package should be the one for your business needs. Please look through the full list of features and let us know if you need help answering any of those points. We will help you make the decision and you will never be oversold. The system is upgradeable to PRO at any time.
TGIS VOIP Business PRO
If you need advanced queue management, ring back, advanced reporting or 3rd party integration with external programs such as Outlook, CRM or Exchange, then the Business PRO package should be the one for your business needs. Please look through the full list of features and let us know if you need help answering any of those points. We will help you make the decision and you will never be oversold. Downgrade to Standard at any time.
All of TGIS VOIP Telephony plans include:
What our customers say
Second to none!
D & G Noble Ltd have been using TGIS for more than 17 years. The help and advice offered by the TGIS staff has been second to none over this period.
TGIS has provided the Barwood Group with Server Hosting, Email and other Internet services for many years. We would not hesitate to recommend them. Their service over the period has been consistently outstanding.
Recommended - 100%
Taylor and Co have used TGIS for many years and have consistently been serviced very well by their team of experts. We would recommend them 100%.
We like their approach
Metal Signs cc selected TGIS for web design and hosting and the result has been a significant increase in our site visitors and turnover. We liked their approach to the problem - TGIS took control and resolved the problem. I would recommend TGIS to companies who need professional and efficient IT services to run their business.
Metal Signs cc (South Africa)
First class service
We have been using TGIS for almost a decade now and in that time we have always received a very responsive and friendly service. The value for money of this service is outstanding, and we would not hesitate to recommend them as they were, indeed, recommended to us.
Gary daLuz Viera
Director - Shore And Pour Limited
We would be lost without them
When you consider how important a fast, reliable and efficient email host and service is to any business, it says a lot that tangerine have used TGIS as our sole provider and support partner for over 20 years! The TGIS team are knowledgeable, responsive and delivers every time. We would be lost without them, and I cannot recommend their invaluable support highly enough.
Tangerine - Direction And Design
Our support package covers 2 vital areas to our business. Firstly, on-going support that ensures our systems are on the latest software releases and operating efficiently. Secondly is a Service Desk that is manned by IT and Mobile experts that quickly analyse and resolve issues. Being able to immediately speak to an expert and start the resolution process is a huge bonus and means we minimise downtime and improve productivity. The service we receive is exceptional. TGIS has become part of our business and we refer to them as our own internal IT Support function. An excellent service provided by friendly professional people.
CEO - Team Ultra Limited