TGIS is committed to protecting your privacy. During your use of our site we will collect information about which pages you visit, however this information is used solely for traffic analysis and site development. It is not used to identify individual users, and contains no personal information.
We will ask you when we need information that personally identifies you or allows us to contact you. For example, personal information is required to create an account on our site.
The amount of personal information you are required to supply will normally be limited to that which is necessary to supply the service or carry out the request that you have made.
Use of Your Personal Information
The personal information we collect from you will be used by TGIS to provide the service or carry out the request you have made. This information will not be used to provide you with information on products and services for marketing purposes, unless you have allowed us to send you this information.
Except as described below, TGIS does not transfer your personal information to third parties without your consent.
TGIS may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on TGIS or the site;
(b) protect and defend the rights or property of TGIS and its services, or
(c) act in urgent circumstances to protect the personal safety of TGIS employees, users of TGIS services, or
(d) members of the public.
Personal information collected by TGIS will be stored and processed on our servers in the United Kingdom.
GDPR Compliance – Data Processor
“Where we (TGIS) are hosting web sites, e-mail or other services, we are acting as a Processor of the data. You (the customer) are the Controller. We are both bound by the General Data Protection Regulation and any related UK legislation.
Specifically, we will:
(a) keep all personal data we receive from the Controller strictly confidential and will not disclose it to third parties without the express written permission of the Controller (except as required by law, or to its staff, agents and sub-contractors to provide the services, and then only under the same confidentiality restrictions).
(b) assist the Controller process any Data Subject Access Requests, in so far as we are able.
(c) where reasonably technically possible to do so, promptly carry out any requests from the Controller to amend, transfer or delete the Personal Data.
(d) notify the Controller without undue delay if we become aware of any issue which may result, or have resulted, in any breach of data protection requirements, such as unauthorised disclosure or loss of Personal Data.”
How You Can Access /Correct Your Information
You can access all your personally identifiable information that we collect by logging into your password-protected TGIS account and selecting to update your ‘My Details’. We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Changes To This Privacy Statement
What our customers say
Second to none!
D & G Noble Ltd have been using TGIS for more than 17 years. The help and advice offered by the TGIS staff has been second to none over this period.
TGIS has provided the Barwood Group with Server Hosting, Email and other Internet services for many years. We would not hesitate to recommend them. Their service over the period has been consistently outstanding.
Recommended - 100%
Taylor and Co have used TGIS for many years and have consistently been serviced very well by their team of experts. We would recommend them 100%.
We like their approach
Metal Signs cc selected TGIS for web design and hosting and the result has been a significant increase in our site visitors and turnover. We liked their approach to the problem - TGIS took control and resolved the problem. I would recommend TGIS to companies who need professional and efficient IT services to run their business.
Metal Signs cc (South Africa)
First class service
We have been using TGIS for almost a decade now and in that time we have always received a very responsive and friendly service. The value for money of this service is outstanding, and we would not hesitate to recommend them as they were, indeed, recommended to us.
Gary daLuz Viera
Director - Shore And Pour Limited
We would be lost without them
When you consider how important a fast, reliable and efficient email host and service is to any business, it says a lot that tangerine have used TGIS as our sole provider and support partner for over 20 years! The TGIS team are knowledgeable, responsive and delivers every time. We would be lost without them, and I cannot recommend their invaluable support highly enough.
Tangerine - Direction And Design
Our support package covers 2 vital areas to our business. Firstly, on-going support that ensures our systems are on the latest software releases and operating efficiently. Secondly is a Service Desk that is manned by IT and Mobile experts that quickly analyse and resolve issues. Being able to immediately speak to an expert and start the resolution process is a huge bonus and means we minimise downtime and improve productivity. The service we receive is exceptional. TGIS has become part of our business and we refer to them as our own internal IT Support function. An excellent service provided by friendly professional people.
CEO - Team Ultra Limited